What’s included?

You get 7 modules of actionable content - seven tips that Disney uses to create unforgettable experiences that make their guests come back again and again.

In each module, watch the first video where Client Experience Strategist Vance Morris details exactly how Disney applies the magic key to their daily operations. Then, move on to the second module where I will demonstrate how you can apply it to your financial practice.

Magic Key #1: The Wow Component

Magic Key #2: Details, Details, Details

Magic Key #3: Employee Magic

Magic Key #4: Service Standards

Magic Key #5: Environment

Magic Key #6: Process

Magic Key #7: The Magic of Bringing-It-All-Together